Identifying priorities in corporate social responsibility (CSR) is a complex and thorough process involving a broad mix of tactics, including business introspection, industry analysis, environmental and community impact review, and stakeholder engagement beyond traditional business analytics. Through that mix, we can identify and mitigate risks while leveraging opportunities that improve our business and the world around us. This includes helping our customers achieve their goals while improving the environment and well-being for all in our value chain.
In FY18, we conducted a review of our sustainability materiality priorities. Learn more about this review by visiting our FY18 Annual Update on our 2020 Legacy of Good Plan.
We will succeed if we keep the customer foremost in our mind, linking our goals back to providing them with value.
Business as usual is not enough. We must reimagine what is possible.
From managing a complex supply chain to understanding and appreciating the different cultures in which we live and work, we must view our activities with a global lens.
Better and more strategic reporting will clarify our impacts and progress each year.
We will strengthen our work as an advocate and partner for social and environmental change, pushing sustainability more into the mainstream market.
To achieve our aspirations at the necessary scale, we will need engaged, courageous collaborators.
Not only should we focus on business-as-usual improvements to our performance, but we should also embrace those material issues that go beyond our normal operations.