HOPKINTON, Mass - October 07, 2014 -
EMC Corporation (NYSE: EMC) will host customers, partners, and employees in offices around the world today as part of the second annual CX Day, a global event recognizing the customer experience established by the Customer Experience Professionals Association, a non-profit group, and celebrated by thousands of companies worldwide. EMC’s Total Customer Experience (TCE) Day will include recognition events featuring guest speakers, executive panels, and customer presentations, providing an opportunity for EMC employees and executives to thank customers for their trust and commitment in EMC.
The EMC celebration will take place in various locations around the world, including China, Egypt, India, Ireland, Russia, Singapore, and in multiple locations in the United States, including RSA, the Security Division of EMC. In addition, EMC will host a virtual celebration, where participants will hear from customers and EMC leaders, preview the interactive Experience Analytics Showcase, learn about EMC’s Total Customer Experience program, and participate in a live Q&A session with technical experts from across the company. Click here to join the virtual event.
EMC’s award-winning Total Customer Experience is a company-wide commitment to consistently exceed customer and partner expectations. The program uses insight from thousands of customers, statistical analysis of customer comments, big data analytics, and best in class communication tools. The result is an end-to-end lifecycle that engages customers and partners to better understand our products and services, enables them through our solutions, and helps them as their businesses evolve.
David Goulden, CEO, EMC Information Infrastructure
“Total Customer Experience Day is a special occasion to reinforce our commitment to providing customers and partners with the very best experience in our industry.”
Carolyn Muise, Vice President, Total Customer Experience
“At EMC, we strive to bring our customers and partners the absolute best experience. As an industry leader, it is important to listen to the needs of our customers, and through personal insights and analytic tools, we have been able to continuously improve, innovate, and evolve the customer experience. Total Customer Experience Day is a chance for EMC employees around the world to say thank you to our customers and recognize the importance of a great customer experience.”
EMC Corporation is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at www.EMC.com.