Identifying priorities in corporate social responsibility (CSR) is a complex and thorough process involving a broad mix of tactics, including business introspection, industry analysis, environmental and community impact review, and stakeholder engagement beyond traditional business analytics. By considering this mix, we are able to identify and mitigate risks while leveraging opportunities that improve our business and the world around us. This includes helping our customers achieve their goals while improving the environment and well-being of all in our value chain.
In FY18, we conducted a review of our sustainability materiality priorities. Find out more about this review by visiting our FY18 Annual Update of our 2020 Legacy of Good plan.
We will succeed if we keep the customer foremost in our mind, linking our goals back to providing them with value.
“Business as usual” is not enough. We need to reimagine what is possible.
From managing a complex supply chain to understanding and appreciating the different cultures in which we live and work – we have to view our activities through a global lens.
Better and more strategic reporting will clarify our impacts and progress each year.
We will strengthen our work as an advocate and partner for social and environmental change, pushing sustainability more into the mainstream market.
To achieve our aspirations on the scale required, we will need engaged, courageous collaborators.
Not only should we focus on business-as-usual improvements to our performance, we should also embrace those material issues that go beyond our normal operations.